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Frequently Asked Questions
How long does shipping take for my HeroMart order?ā¼
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is the return policy for fashion items?ā¼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid return shipping label easily.
Which payment methods do you currently accept?ā¼
HeroMart accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay for your convenience.
How do you ensure the quality of your clothing?ā¼
Every garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure your apparel lasts for many seasons.